Last updated: June 18, 2026
SmartStones is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your choices — including our commitment that we never sell or share your personal information for advertising purposes.
Information we collect
Contact and inquiry forms: name, email, phone (optional), message, and project context (stone type, application, region).
Site usage: pages visited, search queries, AI advisor interactions, and technical data (IP address, browser type, device).
Cookies and analytics: we use analytics tools to understand site usage and improve our services.
How we use your information
Respond to your inquiries and connect you with relevant suppliers or contractors when you request it.
Deliver personalized AI recommendations and improve platform accuracy.
Maintain security, prevent fraud, and comply with legal obligations.
How we share information
We do not sell your personal information. We do not share it with third-party advertisers.
We may share data with service providers (hosting, email, analytics) who process data on our behalf under our instructions.
If you request an introduction to a supplier or contractor, we share only the information needed for that connection.
Retention and security
We retain form submissions as long as needed to respond to your request and maintain reasonable business records, typically up to three years.
We apply technical and organizational measures to protect your data, but no system is completely secure.
Your rights
Depending on your jurisdiction (including PIPEDA in Canada and applicable US state privacy laws), you may request access, correction, or deletion of your data.
To exercise these rights, contact us at contact@smartstones.ca.
Changes
We may update this policy. The last revised date appears at the top of this page.